Appendix E – Recommendations and Best Practices Full Commentary

From the Clients

Clients, when interviewed, had few recommendations for change. By in large they were delighted with the program. The following is a selection of their comments:

• One of the biggest things I've learned is that we are adults and we can speak up for ourselves without fearing punishment for talking about something. That her opinions are as valid as anyone else that she is a somebody (real increase in self–esteem). Learning how to talk to someone else and without feeling they are looking down on us. This is a new and important skill in her estimation.
• Things are going really well. I'm quite pleased with how things are going. Trip to Boston was a real highlight it was a real learning experience - nice to see how business really works. There were 70 countries represented in 1300 booths with 750 exhibitors. Lots of people and things to see.
• We have learned a lot about each other and how to tolerate our differences and how to deal with other people personalities without taking it personal.
• Funding – everyone should be given the same amount of each individual.
• Academics not as bad as I thought it was going to be.
• The program was really exciting overall. I learned a lot through it. I'd do it again if I could.
• should be guaranteed jobs at the end of it – not just a maybe

From the Co–ordinators

On The Employment Partner

• The company must have a firm grasp of their short term and long term plans and the BTG program must not hinder the Business's Natural Development. The Owner/Manager must continue to focus on running a successful business and not get too caught up in their new role as a practical instructor. Before committing management hours to the practical training function, it must be determined that there will not be any negative impact on the normal day to day operations.
• The company must have strong leadership, organizational, and management skills. These traits will help ensure that both Bridging the Gap and normal business functions can run concurrently without hindrance.